Hello and Welcome!
One Brand, One Company, One Cross.
Our family of companies including CimTel, Pottawatomie Telephone Company, MBO Networks, and TulsaConnect will transition to the Cross name and brand.
While the names and visual identity are changing, our commitment to providing exceptional service, reliable solutions, and trusted customer support remains the same.
There is no change to your bill or email address. You may pay your bill and access your email below for CimTel, or Pottawatomie Telephone Company.
CimTel
Potelco
Cross
Additional Websites
Frequently Asked Questions - Legacy CimTel customers
To Activate dial 72# – after a four-second pause you’ll hear a second dial tone which is three short bursts of tone followed by a regular dial tone. Dial the telephone number to which your calls are to be forwarded. That telephone will ring, when the party answers, hang up and the service is now activated. If the called number is busy or doesn’t answer, hang up immediately and repeat steps 1 and 2. When you hear two beeps, followed by a dial tone the service is in effect. No answer is necessary on the second attempt.
To restore, dial 73#.
This allows you to block calls from up to eight pre-selected numbers. The caller will hear an announcement that the called party is not receiving calls at this time. All other calls will be accepted. Dial *60, listen to the voice prompt and follow the instructions.
This rejects incoming calls from ‘anonymous’ or ‘private’ numbers that have been blocked. Press *77 to turn on service and *87 to turn off service. Callers will hear a message that the party they are calling does not accept anonymous calls.
You can make payment, review bills and report trouble on our My Account Page. To register you will need your full 10-digit account number that can be found on your bill. Then enter your CPNI information as your security code. If you are do not know your CPNI information, please call into customer care and we will help you obtain it.
Do you qualify for a Lifeline deduction on your bill? Go to https://www.lifelinesupport.org/ to see if you qualify.
Please use this downloadable guide on how to use T-Mail.
Please use this downloadable guide on how to reset your email password.